DScribe Scenarios

DScribe Scenarios

=Scenarios for Open.Michigan Services (dScribe service)=

Why create these scenarios?
Open.Michigan intends to provide a number of services to the U-M community to help make resources open. These services range from self-help guides to one-on-one consulting to content hosting and delivery to in-person assistance through the dScribe program. What we have yet to understand is which service models efficiently and effectively support the needs of the U-M community. As we narrow down our focus of U-M community needs we will begin to understand what tasks must be accomplished, who can accomplish those tasks, and how those tasks can be facilitated through the use of software tools. In effect, this exercise will help define which community members we believe we can assist in making open resources at U-M.

Previous Scenarios
For reference, you can read through some previous scenarios we've created through OERca development.

OERca User Scenarios

OERca Interaction Scenarios

Current Scenarios
example: Scenario: internal link to Scenario - write out the scenario on its own page Actors: {list scenario actors} Description: {short description of scenario}

Scenario 2
Scenario: U-M alumni create open courses from existing materials

Actors: U-M faculty, Alumni Association, Open.Michigan staff, alumni (pre-screened, must pass computer literacy test)

Description: In this scenario, the Open.Michigan Team and the Alumni Association collaborate on launching a program to recruit and train Ann Arbor area alumni to become dScribes. Open.Michigan staff identify departments and faculty who are willing to have alumni audit their courses, while also serving as dScribes. The alumni dScribes are supervised by a departmental dScribe2 (if available) or by the Open.Michigan Team.

Scenario 3
Scenario: faculty is committed to open, would like to creates open course from existing materials, and needs extensive OER production assistance

Actors: U-M faculty, Open.Michigan staff, maybe graduate student (PhD w/faculty)or student dScribes or other volunteers

Description: In this scenario, a U-M faculty member approaches an Open.Michigan staff member saying she wants to make her existing course as "open" as possible; or she goes online to find out how to do this and confronts a set of options or step-by-step procedures, or answers questions like on the CC license form, or something like that. There will probably be a short tutorial explaining major facets of copyright ownership; not deep, but enough to help her understand that she doesn't own copyright to everything she places in a folder. She consults with Open.Michigan, or goes through the online steps, and maybe provides her PhD student to do some of the work, maybe not. There is a lite route that allows her to make simple choices like Replace or Cite, or Permit or Cite when she runs into copyrighted material that she does not own the copyright to or is uncertain of. No fair use or copyrightability or other PD options are raised at this point. It is kept simple. If this results in an unsatisfactory level of either effort or quality, her call, she takes the next step, which may be a short online tutorial, like PEERS tutorials, and sees if any of the PD options work sufficiently to raise the level of quality, or, she contacts staff. This could have 3 or 4 steps that are progressively disclosed as she moves through them. All final publication is checked by O.M staff for mistakes and, maybe, suggestions. We monitor to see what quality emerges, what common mistakes are made, which PD options are easy for others to understand, etc and modify the route and scripts. If no faculty engage, then we try the system with volunteers (maybe alumni) that are assigned to faculty within this scenario.

Scenario 4
Scenario: faculty interested in OER and needs estimate of effort for OER conversion

Actors: U-M faculty, Open.Michigan staff, maybe graduate student (PhD w/faculty) or student dScribes or other volunteers

Description: Same as above, faculty interested in moving materials to open, but just wants an audit that would give her an idea of how difficult this will be, and perhaps what result might look like with varying levels of effort. Could be done by human or by answering some questions online. Could lead to hand-off to various specialists, depending on what is revealed in early stages, or self-help process like in 4 above or...

Scenario 1
Scenario: faculty creates open course from scratch

Actors: U-M faculty, Open.Michigan staff, graduate student (PhD w/faculty)

Description: In this scenario, a U-M faculty member approaches an Open.Michigan staff member saying she wants to make her upcoming course as "open" as possible. She consults with Open.Michigan and provides her PhD student to do some of the work.

Scenario 5
Scenario: U-M faculty or staff is curious about open and wants info on creating open courses from scratch

Actors: U-M faculty, Open.Michigan staff, department staff and/or volunteers

Description: In this scenario, the Open.Michigan Team and a school or department or project (like the entrepreneurialism in engin project) collaborate on launching a program to recruit and/or train sufficient staff and/or volunteers to fill early support or filtering steps in process of placing materials online (like audit above - which could be initiated by staff with permission of faculty). Could start with just informational support (like where to find info on on-line audit process or self-help). Could expand to further stages of process and/or be supported by O.M staff.

Scenario 6
Scenario: U-M staff or department head wants to know how hard it will be for her department's type of materials to be put up as OER

Actors: U-M staff or department head, Open.Michigan staff, department staff and/or volunteers

Description: In this scenario, the Open.Michigan Team and a department head and/or staff assigned by the head audit some number of the department's courses to see what types of problems they will run into most often and whether or not they are good candidates for placing a goodly portion of their materials online. Could expand to further stages of department support through training or resources, and/or be supported by O.M staff.

Scenario 7
Scenario: U-M student is interested in OER and is taking a class with a professor who would like to publish their course as OER

Actors: Open.Michigan staff, student, professor

Description: Standard model of dScribe currently depicted here: [[DScribe]. Slight variation is that it could be prospective clearing

Scenario 8
Scenario: U-M student is interested in OER but none of his/her current professors are interested in OER

Actors: Open.Michigan staff, student, interested professor in another department

Description: Student has a skill that would be applicable to OER production (persuasiveness, design, subject matter knowledge, general interest in open) that would be helpful in some backlogged OER material. Student does not have all skills necessary to bring course/module through entire process, but is willing to spend up to 2 hours a week during the semester.

Scenario 9
Scenario: U-M professor is interested in OER but is unable to find an interested student in his/her class

Actors: Open.Michigan staff, professor, interested student in another class/dept

Description: U-M professor has

Scenario 10
Scenario: U-M student is interested in OER and needs practical engagement or independent study credit

Actors: Open.Michigan staff, student, faculty who needs assistance with OER production

Description:

Scenario 11
Scenario: U-M student is interested in OER but is only willing to contribute a total of 10 hours of work a semester

Actors: Open.Michigan staff, student, faculty who needs assistance with OER production

Description: Student has a skill that would be applicable to OER production (persuasiveness, design, subject matter knowledge, general interest in open). They may have a professor interested in OER or there may be backlogged OER content. Open.Michigan staff determines studnet skill through online survey or personal interview. dScribe devotes 1 hour to training materials in online materials. Student devotes 2 hours a week for the first 3 weeks, then 30 min here and there throughout the rest of the semester.

Scenario 12
Scenario: U-M dept head/staff is interested in OER, understands the work involved, and needs assistance in recruiting faculty

Actors: Open.Michigan staff, dept head/staff, part-time staff in dept devoted to OER

Description:

Scenario 13
Scenario: faculty created OER after some training and needs audit to ensure that material is OER

Actors: U-M faculty, Open.Michigan staff, maybe graduate student (PhD w/faculty) or student dScribes or other volunteers

Description:

Scenario 14
Scenario: students create OER for a course-related project or another independent individual efforts

Actors: Open.Michigan staff, undergraduate or graduate student

Description:

=dScribe Process: a skills-based approach=

Legend
 * CKR = Content Knowledge Required -> Subject matter expert
 * This person has intermediate to advanced knowledge of content intended for OER production - whether retrospective or prospective content. They do not know much about OER or copyright, but are able to tell you whether a particular content object is unique or the only way to represent it. They would be able to classify content, identify associated learning objectives, or even add additional content to a course such as annotations, summation, additional content objects (e.g. graphs)


 * CCKR = Creative Commons and Basic (C) Knowledge Required -> Copyright literate person
 * This is person who understands what OER is, how to explain and use the Creative Commons license suite, the rational for choosing any of the licenses or the waiver, how to properly a cite Creative Commons object.


 * AC = Advanced Copyright Knowledge Required (Paid position) -> Copyright expert
 * DSR = Design Skills Required -> Designer
 * ILR = Info Literacy Required -> Basic technology and information literacy person
 * OER Advocate = provides arguments/rationale for open -> OER advocate
 * GWS Grant-writing Skills - Grant-writing expert